Barclays has announced the Penrith branch is among a list of 20 more bank branches will close in 2024.
Barclays said they "carefully" look at how branches are being used and how customers are banking other ways when deciding whether to close a branch.
In the "reasons for closure" notices for the branches, they explain more customers are opting to bank online, via app or on the telephone.
“Back when we opened this branch, visiting us in person was one of the only ways to do your banking. Now, as there are lots of ways to manage your money without even leaving your home, we’re seeing many customers choosing to bank using our app, and Online or Telephone Banking. This has had a big impact on the number of customers coming in to see us.”
“When deciding whether to close this branch, we looked carefully at how it’s been used and how customers are banking in other ways.”
89% of people who use the Penrith branch have also banked using the app, online and by phone in 2022.
103 customers use the branch regularly as the only way to do their banking
19% of the Penrith branch’s customers have used nearby branches in the last 12 months.
Barclays say they will be working with the local community to understand the impact of closing the Penrith branch. Once they have gathered feedback, the bank will publish the results in a booklet called ‘Branch closure feedback’.
The Penrith Branch will close on the 17th of April at 12:30pm
Along with the banks Cockermouth Branch and Kirkby Stephen also announced for closures.
The banks prominent location in Penrith will close along with Lloyds Bank and Halifax who will also be closing in March.
The closure of Barclays will also further reduce the number of cash point machines in Penrith with Lloyds and Halifax machines also set to be removed with the closures of the branches.
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