PenrithTown

The postholder will work to understand current service models, identify challenges, agree priorities for improvement, and support the delivery of these improvements across the PCN. Taking a data-driven approach, they will analyse available evidence to understand operational challenges, identify potential solutions, and track the impact of changes. They will effectively present and communicate data to practices and PCN staff at all levels, enhancing understanding of operational and clinical issues. The postholder will lead the PCNs digital and transformation agenda, optimising clinical systems and infrastructure to improve access, efficiency, and patient outcomes across ten practices. They will use data sources such as RAIDR and QOF to identify health inequalities, streamline pathways, and support performance improvement. Responsibilities include driving NHS App uptake, standardising communications, delivering digital training, exploring AI solutions, sharing learning from digital meetings, and ensuring alignment with ICB priorities. The role will support a focus on data-informed decision-making, securing analytical resources as required, and developing appropriate data and information-sharing mechanisms across the PCN. They will use data to track and assess the impact of operational changes over time and identify trends to inform continuous improvement. Using Project Portfolio Management (PPM) techniques, the postholder will focus on delivery of changes, analyse impacts, and provide feedback to staff on both positive and negative outcomes. They will advise on innovative opportunities and support practices to maximise benefits from digital and service innovation through sharing learning and best practice. The postholder will analyse population health data to identify inequities and inform the development and delivery of an agreed PCN plan aimed at improving health outcomes and reducing disparities across the community. They will provide regular feedback to PCN leadership and member practices on the progress of initiatives, capacity for change, and emerging issues, ensuring plans are adapted in response to evidence and operational needs.