Morrisons has apologised after tech problems affected discounts and online deliveries across the UK on Monday morning leading to the pre christmas shop turning into chaos for some shoppers.
Customers were unable to redeem discounts on their loyalty cards and had Christmas deliveries postponed and some claim also cancelled at short notice this morning (Monday 23rd December).
Morrisons said it was investigating the IT issues in that impacted both in store and online but has not given details of the causes of the outage. All stores were back operating normal by Monday evening we understands.
In response to the issues faced by customers, Morrisons is now giving More Card customers 10% off their entire shop "as an apology" the offer is in place until the end of trading on Christmas Eve, Morrisons have said.
Customers who shopped on Monday when the glitch happened hitting stores across the country before the 10% discount was introduced can go back in store to redeem the discount, Morrisons said.
Some home deliveries may arrive late, and click and collect customers should wait for an email before going to collect their order Morrisons has said.
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